Welcome to Fibre Gold. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our business.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Company Name (for business customers)
• GST Number (if applicable)

Order Information

• Products ordered
• Transaction details
• Payment information
• Delivery preferences

Technical Information

• IP Address
• Browser type and version
• Device information
• Website usage statistics
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Communicate order updates and shipping information.
• Improve our products and services.
• Respond to inquiries and support requests.
• Send promotional offers and updates (only with consent).
• Comply with legal obligations.

3. Payment Security

We do not store your debit card, credit card, net banking, or UPI payment details. Payments are securely processed through authorized third-party payment gateways.

4. Sharing of Information

We do not sell, rent, or trade customer information to third parties.

We may share information with:

• Shipping and logistics partners.
• Payment gateway providers.
• Government authorities if legally required.
• Service providers assisting in website operations.

5. Cookies

Our website may use cookies to:

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic and performance.

Users may disable cookies through browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect customer information against unauthorized access, misuse, or disclosure.

7. Your Rights

Customers have the right to:

• Access their personal information.
• Request corrections.
• Request deletion of data where legally permissible.
• Withdraw marketing consent at any time.

8. Third-Party Links

Our website may contain links to third-party websites. Fibre Gold is not responsible for the privacy practices of external websites.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated policies will be published on this page.

10. Contact Us

Fibre Gold
B-148, Mansarover Garden, New Delhi – 110015
Phone: +91 9311431194
Email: fibregold2021@gmail.com