1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Customized and bulk orders may require additional production time.
2. Shipping Coverage
We currently ship products:
- Across India.
- International shipping is available for selected products and bulk orders.
3. Delivery Timeline
Estimated delivery times:
| Location | Delivery Time |
|---|
| Metro Cities | 3–7 Business Days |
| Other Cities | 5–10 Business Days |
| Remote Areas | 7–14 Business Days |
| International Orders | 10–25 Business Days |
Delivery timelines may vary due to weather conditions, holidays, or courier delays.
4. Shipping Charges
- Shipping charges are calculated during checkout based on delivery location and package weight.
- Promotional offers with free shipping may apply from time to time.
5. Order Tracking
Tracking details will be shared via email, SMS, or WhatsApp once the order is dispatched.
6. Delivery Attempts
Courier partners may make multiple delivery attempts. If delivery fails due to incorrect address or unavailability of the recipient, additional charges may apply for re-shipment.
7. Damaged Shipments
Customers must report damaged packages within 48 hours of delivery with supporting photographs.
8. Bulk Orders
Shipping timelines for wholesale and corporate orders will be communicated separately during order confirmation.